30 March 2026: Fix 008611 in the 23 March 2026 Maintenance Update may result in users receiving a "Server response fetching/parsing has failed" error when loading the Schedule & Dispatch board. This indicates that there is a non-UTF-8 character in the data being loaded. The risk is very low as all data in the database should be UTF-8 (invalid characters are - and have been for years - removed before saving to the database) but historical data could cause this error. This can easily be rectified by the utility "Scan DB for Invalid Characters", but that requires a support call. You can test loading the S&D board in non-Live environments if you are concerned. If the error does occur, please log a Support case on the Customer Success Portal and you can uninstall the Maintenance Update while the case is being resolved.
Fix Number: 008615
Issue Date: 25 March 2026
In this Maintenance Update: 🟡 6 amber | 🟢 12 green
🟡 SV Change Requests (Defect 2108632)
It was impossible to change an Amendment Change Request status if a later Amendment Change Request had already been approved. This has now been fixed.
Fix: 008551 | Module: Job Management | Region: All
🟡 PO Purchase Orders (Defect 2105543)
It was possible to force complete an order with an unposted matched invoice for the order. This has now been fixed.
Fix: 008561 | Module: Procurement (CI, TI, OB, SC, PL, PO, HB) | Region: All
🟡 SV Change Requests (Defect 2138935)
It was not possible to use a budget transfer change request due to an error. This has been fixed.
Fix: 008568 | Module: Job Management | Region: All
🟡 EQ Rental Charge Calculate (Defect 2078320)
If multiple calculations were run simultaneously on the same dispatches, you could get duplication in charge lines. This is now prevented.
Fix: 008580 | Module: Equipment (FA, PC, ST, FL, SO, SS, PP) | Region: All
🟡 JS Job Summary Inquiry (Defect 2143483)
The incorrect Budget Hours were shown in Job Status Inquiry after a Change Request was approved. This has now been fixed.
Fix: 008595 | Module: Job Management | Region: All
🟡 SE Schedule & Dispatch (Defect 2083926)
The system process to send data to the Schedule & Dispatch screen has been optimized.
Fix: 008611 | Module: Service Management (SE) | Region: All
🟢 PO Purchase Orders (Defect 2119053)
Trying to cancel a steel purchase order could result in a PO482 error. This has now been fixed.
Fix: 008562 | Module: Procurement (CI, TI, OB, SC, PL, PO, HB) | Region: All
🟢 PR Item Sequences (Defect 2032993)
When validating a sequence, the system looks at the pension scheme records for current employees on that sequence and checks that the items needed for these are present. Previously, this included all such employee pension schemes. The pension schemes to include are now restricted to those which will still be picked up by the pay calculation, so the system no longer includes pension schemes with end dates in the past and no refund to be processed. The system also now displays all errors found in validating a sequence, not just the first one found.
Fix: 008564 | Module: Human Capital Management (HR, PR, EX) | Region: All
🟢 AP Sales Tax Calculations (Enhancement 1879196)
The sales tax against an invoice and its distribution lines have been modified to enable the associated Tax Authority to be configured as calculated 'By Item' or 'By Total'. 'By Item' ensures the sales figure is calculated for each item separately, whereas 'By Total' applies a prorated value, respective to the % that the line item value is of the Invoice Header Merchandise total.
Fix: 008569 | Module: Financials (CB, CP, GL, JC, CV, SL) | Region: USA
🟢 AR Accounts Receivable Invoices (Defect 2019507)
The System - Batch Processing Report for Batch Type SLINV was outputting Progress Error 'Not enough space to add quotes to item. (10083)' in the Status column. This has now been fixed by controlling the amount of data being appended to the Status variable.
Fix: 008574 | Module: Financials (CB, CP, GL, JC, CV, SL) | Region: All
🟢 SE Visits (Defect 2139709)
The Additional Work email did not send to Cc and Bcc recipients. This has now been fixed.
Fix: 008575 | Module: Service Management (SE) | Region: All
🟢 AP REST API WXPLREST001 (Defect 2105132)
A coj_source filter has been added to the lookup in plrest001.i to ensure the correct AP journal type is used when determining invoice sign.
Fix: 008582 | Module: Financials (CB, CP, GL, JC, CV, SL) | Region: All
🟢 DM Email Attachments (Defect 2009398)
When emailing an attachment from the image viewer window, the email was not being sent. This has now been fixed.
Fix: 008585 | Module: Document Management (DM) | Region: All
🟢 PO Supply Chain Manager Monitor (Defect 2149554)
Accessing the Supply Chain Manager Monitor when SCM was not in use would result in a PO993 error. This has now been fixed.
Fix: 008586 | Module: Procurement (CI, TI, OB, SC, PL, PO, HB) | Region: All
🟢 CI Sustainability Measures Workbench (Enhancement 2013271)
A new Sustainability Measures report has been added. The Sustainability Measures Workbench now contains hyperlinks to invoices and certificates, if the lines come from an AP invoice or a SC certificate. It is now possible to attach documents at line level in the workbench.
Fix: 008599 | Module: Equipment (FA, PC, ST, FL, SO, SS, PP) | Region: All
🟢 SY Extracts (Enhancement 2065367)
There is now an option to reconcile SQL record count when running the Extract Data routine.
Fix: 008605 | Module: Coins ERP+ Framework (SY, PM, XL, CO, OA, C+, AD) | Region: All
🟢 AR Print Invoice (Defect 1983256)
When printing invoices for customers linked to Central Repository offices, an error occurred if the office lacked an address with the type specified in ADDSLIAC. This has been fixed by validating the office and address records before accessing their fields.
Fix: 008606 | Module: Financials (CB, CP, GL, JC, CV, SL) | Region: All
🟢 SY Report Status (Enhancement 2080592)
A new 'Email on Error/Warning' checkbox on the Output Options tab can be used to send an email notification if a report finished with an error or a warning. There is also now a warning if an extract remains on hold after the Extract Data routine has been run.
Fix: 008613 | Module: Coins ERP+ Framework (SY, PM, XL, CO, OA, C+, AD) | Region: All