Access Coins unit tests all software enhancements and fixes that it releases in either a formal ERP+ release or a service pack. Access Coins does its internal regression testing using a standard SureStart configuration of the software.
Coins ERP+ is a very configurable solution and, as such, it is not possible for Access Coins to test newly introduced software enhancements and fixes against individual customer configurations unless an FCE* is in place. As such, Access Coins strongly recommends clients to thoroughly system test prior to installing any enhancements and updates into a production environment.
For the customer testing process, Access Coins recommends that clients perform integrated testing on all key functions and critical processes in a test environment that mirrors its production environment. This should be completed prior to promoting any upgrades, enhancements, service packs, or fixes into Live.
The following documents can help you complete testing in an organized, comprehensive manner. They are based on the testing that Access Coins itself performs:
Coins ERP+ Financial Test Plan (Excel)
Coins ERP+ Operations Test Plan (Excel)
Coins ERP+ Payroll Test Plan (Excel)
Coins ERP+ Service Test Plan (Excel)
Access Coins recognizes that testing can be a time consuming task, but it provides a level of assurance that all software changes will go smoothly and avoid potential down time or disruption within the business.
*The Coins FCE (Full Custom Environment) is a technical solution designed for customers who require a more agile software enhancement service than is offered by the standard Access Coins software release policy. If you are interested in learning more about FCEs, please contact your Access Coins Account Manager.