This error can occur when the insurance has been overridden.
To update the insurance file, you need to reset the insurance back to standard.
This can be done by following the steps below:
Go to Accounts Payable
Select Suppliers
Click AP Insurance/Schemes Workbench
Click on the Options menu in the top right-hand corner
Select Insurance / Scheme Configuration
Find the insurance document that you wish to reset to standard.
If filtering by Account Number use the Account Number option that is in the middle of the lookup table
Open the record
Tick the Reset to Standard Box and save the record
The insurance will now show as having No Validation.
You can now change the expiry and start dates and re-tick the Validate checkbox.
You can then save the updated information.








